Artificial intelligence (AI) chatbots are increasingly used in higher education, but it remains unclear whether factors associated with perceived trustworthiness are also associated with students'...
<p><strong>Tác giả:</strong> Ngoc-Trung Nguyen, Ngoc-Khanh Hoang Tran, Khoi-Minh Nguyen Pham, Ngoc-Hong Duong</p>
<p>Artificial intelligence (AI) chatbots are increasingly used in higher education, but it remains unclear whether factors associated with perceived trustworthiness are also associated with students' intentions to adopt them. Drawing on an extended UTAUT2 framework, this study examines how chatbot-specific attributes are associated with trustworthiness, performance expectancy, and hedonic motivation, and how these appraisals, together with UTAUT2 factors, relate to behavioral intention. Survey d...</p>
<p>📄 DOI: <a href="https://doi.org/https://doi.org/10.1016/j.actpsy.2026.108061" target="_blank" rel="noopener">https://doi.org/10.1016/j.actpsy.2026.108061</a></p>
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